This English translation is provided for convenience. In the event of any discrepancy, the Japanese version shall prevail.
Business information
- Seller: DWZ Inc.
- Representative: Takahiro Tsutsui, CEO
- Address: 2-2-15 Minami-Aoyama, Minato-ku, Tokyo 107-0062, Japan
- Phone: +81 50-1792-3939 (10:00–18:00 JST, weekdays)
*Inquiries by email (info@japanex-stays.com) are preferred - Email: info@japanex-stays.com
- Website: Japanex Stays (https://japanex-stays.com/)
Prices
Listed on each property page. The final total is shown on the booking screen.
Costs in addition to the listed price
- Consumption tax (included in displayed prices)
- Accommodation tax (only in applicable municipalities; shown at booking)
- Extra-guest and optional fees (where applicable; shown at booking)
- Internet connection costs for accessing this site are borne by the customer
Payment method
Advance payment by credit card (VISA, Mastercard, JCB, American Express, Diners Club)
Payment timing
The full amount is charged when the reservation is confirmed.
Timing of service
From check-in (in principle from 3:00 PM) to check-out (in principle by 10:00 AM) on the booked dates.
Application validity
If payment is not completed within 24 hours of the booking screen being displayed, the application is automatically cancelled.
Returns, exchanges and cancellations
Given the nature of accommodation services, returns and exchanges after the service has been provided are not accepted.
Reservation cancellations and changes are governed by the Cancellation Policy on this site.